Frequently Asked Questions
Everything you need to know about shopping at Pyrex Webshop.
Is Pyrex glassware safe for use in the oven?
Yes, Pyrex glassware is designed for oven use. However, it is essential to avoid sudden temperature changes; always preheat your oven before placing the dish inside and avoid placing hot glassware on cold or wet surfaces.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for damaged items?
If your items arrive damaged or broken, please contact our support team within 48 hours of delivery with a photo of the damage. We will issue a full refund or send a replacement at no extra cost.
Can I use Pyrex lids in the microwave?
Most Pyrex plastic lids are BPA-free and microwave-safe for reheating purposes. We recommend placing the lid loosely on top to allow steam to escape and avoiding direct contact with high-fat or high-sugar foods.
Do you offer international shipping?
Currently, Pyrex Webshop ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.